Please be advised that our support hours are from 9am to 7pm Monday – Friday.
All withdrawal and deposit quiries will only be handled during weekday banking hours.
Support: (+27) 087 940 6089
Email Support: support@voltbet.com
Fax: 0866 476 002 (South Africa only)
Sales: (+27) 087 940 6079
Email Sales: sales@voltbet.com
Marketing:
Maxine: (+27) 087 940 6083
Email Marketing: mhunkin@voltbet.com
Please contact Voltbet.com support for all betting, account or website queries.
Powerbet Office:
Telephone: (+27) 087 940 6089
Email: support@voltbet.com
Email: support@voltbet.com
After Hours Mobile: (+27) 078 373 7111
Postal Address: 3rd Floor, 10 Melrose Arch Blvd
Melrose Arch, 2196
South Africa
Melrose Arch, 2196
South Africa
Physical Address: 66 Roeland Square
Roeland Street
Cape Town
South Africa
Fax: 0866 476 002 (South Africa Only)
Roeland Street
Cape Town
South Africa
Fax: 0866 476 002 (South Africa Only)
The Western Cape Gambling and Racing Board
Telephone: 021 422 2603
Fax: 021 422 2603
Postal Address: P O Box 8175
Roggerbaai, 8012
Rep of South Africa
Website: www.wcgrb.co.za
Responsible Gambling
GAMBLING ADDICTION IS NOT SELECTIVE. IT COULD HAPPEN TO YOU.
Help is available. If you think you or someone you know may have a problem, contact the National Responsible Gambling Helpline toll-free on 0800 006 008. Additional resources, including self help information can be found at www.responsiblegambling.co.za.
The National Responsible Gambling Programme researches and monitors problem gambling, educates the public about problem gambling and provides treatment for problem gamblers.
The information given below is sourced from the National Responsible Gambling Programme and available at www.responsiblegambling.co.za
“A problem gambler, as understood by the NRGP, is anyone who spends so much money and/or time gambling that they do significant harm to themselves or to others.
Typically excessive gambling causes them problems at home or at work and is threatening their financial security. To finance their gambling they borrow money which they cannot easily pay back and they spend money on gambling which should be spent on personal and household necessities.”
Common symptoms include missing work to gamble, after a big win or loss a strong urge to return to win more or cover losses, gambling until all your money is gone or borrowing to fund your gambling and considering suicide as a result of gambling.
Out patient treatment for problem gambling is available in 56 South African cities and towns, free of charge and in 8 official languages. In severe cases the NRGP will consider subsidising in patient treatment.
The NRGP brochure is available for download here: NRGP Brochure.
Links
Western Cape Gambling and Racing Board
National Responsible Gambling Programme
National Gambling Board
Financial Intelligence Centre Act
